Terms of Use

ArkNexus (arknexus.eu) is operated by Mycel UG (haftungsbeschränkt), Kollwitzstraße 76, 10435 Berlin, Germany (“we”). Full provider details are in the Imprint.

These terms govern the use of the website arknexus.eu and of the ArkNexus platform by everyone who uses them: staff of funding organisations, members of evaluation panels, experts, applicants and members of funded projects.

Organisations that license ArkNexus (“funders”) do so under a separate agreement with us. For those organisations, that agreement takes precedence over these terms. Users’ own terms do not apply, even if we do not expressly object to them.

ArkNexus is a platform for research and innovation funding. Funders use it for programme design, call management, evaluation, project reporting, portfolio monitoring and impact evidence. Each funder works in its own tenant.

Access to a funder’s tenant is granted by that funder. The funder decides which roles you hold and what you can see and do there. We develop the platform continuously (section 9).

You log in with your ArkID account, including through ORCID where offered, or, where a funder enables it, with a one-time code that we send to your e-mail address. ArkID has its own terms at arkid.org.

Your first login concludes a free-of-charge contract of use between you and us under these terms.

You must be at least 16 years old. An account belongs to exactly one natural person. Keep your login details secret and tell us without delay at info@arknexus.eu if you suspect misuse.

Data you enter in a funder’s tenant, such as reviews, comments, declarations, profiles, applications or reports, is processed for that funder. The funder is the controller under data protection law; we process the data on its behalf.

You confirm that you hold the rights to the content you upload and that it does not infringe the rights of others. You grant us the non-exclusive, free-of-charge right to store, process and display your content to the extent needed to operate ArkNexus and the funder’s procedures. Enter other people’s personal data only where the funder’s procedure requires it.

Some features use AI, for example to group applications, suggest experts or check documents. AI suggestions are recommendations only; people at the funder make the decisions. Do not rely on AI output without checking it.

The funder decides which AI providers are used in its tenant. Details are in the Privacy Notice.

When using ArkNexus, you must not, in particular:

• share confidential information from a funder’s tenant, such as applications or reviews, beyond what the funder permits;
• pretend to be someone else or use another person’s account;
• post unlawful content or content that infringes the rights of others;
• upload malware, circumvent security measures or overload the service;
• access data or features that your role does not provide for.

You can report unlawful content to us under Article 16 of Regulation (EU) 2022/2065 (Digital Services Act, DSA) through the single point of contact named in the Imprint. People review reports; we do not use automated tools to moderate content. The measures we can take are set out in section 8.

We aim for uninterrupted operation. Service levels apply only where agreed in a funder’s licence agreement. Maintenance, security updates and disruptions outside our control may limit the service at times.

Your access to a tenant ends when the funder withdraws it or its licence ends.

If you breach these terms or the law, we or the funder may block content or suspend your access. We state our reasons no later than when such a measure takes effect (Article 17 DSA) and give you the opportunity to respond beforehand, unless urgent action is required. You can object to the decision at info@arknexus.eu; your right to go to court remains unaffected.

You may end the contract of use at any time by asking for your account to be deleted at info@arknexus.eu. We may terminate it with 30 days’ notice. The right to terminate for good cause remains unaffected.

We develop ArkNexus continuously and may change, add or discontinue features where this is reasonable for you, taking your legitimate interests into account, and the agreements with funders are respected. We announce material restrictions in good time beforehand.

We are liable without limitation for intent and gross negligence, for injury to life, body or health, for fraudulently concealed defects, under the German Product Liability Act and where we have given a guarantee.

For slight negligence, we are liable only for breach of material contractual obligations, meaning obligations whose fulfilment makes proper performance of the contract possible in the first place and on whose observance you may regularly rely. In that case, liability is limited to the foreseeable damage typical for the contract.

Liability is otherwise excluded. Liability under mandatory statutory provisions, in particular Article 82 GDPR, remains unaffected. These limitations also apply in favour of our legal representatives, employees and vicarious agents. Liability towards funders is governed by their licence agreement.

We may change these terms where there is a valid reason, such as a new legal situation or a new feature, and the change is reasonable for you. We inform you of changes in advance by e-mail or at login and publish the new version with its date on this page. Changes that materially restrict your rights take effect only if you agree to them.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, the mandatory protective provisions of the country of your habitual residence remain unaffected.

If you are a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction is Berlin. The same applies if you have no general place of jurisdiction in Germany.

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board. Please contact us directly at info@arknexus.eu.

If any provision of these terms is invalid, the validity of the remaining provisions remains unaffected; the statutory provisions then apply.

These terms are available in German, English, French, Spanish and Italian. The German version is legally binding.